Who we areSince 2009, we've been on a mission to bring sustainable fashion to everyone. We have ambitious goals such as becoming Climate Positive by 2025 and Circular by 2030, and we are widely recognized for our impact in the industry.Sales SupervisorReporting to the Store Manager, the Sales Supervisor helps lead and execute all efforts required to achieve individual store goals. Core responsibilities include:Consistently meet and exceed sales goalsActively lead by example and inspire others to generate clientele and maximize customer retention through engagement and sustained relationshipsLead the sales floor to deliver an excellent customer experience and build loyal customer relationshipsContribute to a technology‑led in‑store experience that surprises and delights customersMaintain extraordinary customer experience feedback scores on service evaluations through NPSAct as brand ambassador – embody brand values, engage customers, and be knowledgeable in all aspects of the conversationUphold consistent inventory accuracy and controls through regular cycle counts and oversight of inbound and outbound inventoryTrack key metrics for BOH fulfillment, mis‑pulls, cycle counts, and overall inventory accuracy; use data to grow the team and take corrective actionContribute to loss prevention, set expectations, and train staff alongside leadershipMaintain seamless store operational procedures and weekly workflowSupport merchandising presentation strategy and concept standards, leading and training staff as neededProvide real‑time and weekly feedback on sales, product,



and allocation based on sell‑through and customer feedbackUphold and lead by example with all policies and proceduresDisplay a dedicated approach to motivate and support sales associatesOnboard new hires while coaching associates to improve performanceLead through training and customer experience programsMaintain a professional, healthy, and productive work workplace alongside the in‑store teamWhat you’ll bringMinimum of 3 years of retail experienceExperience working with a sales or retail organization and/or an operationally intensive businessAbility to work in a fast‑paced and ever‑changing environmentStrong interpersonal skills and the ability to interact effectively with diverse personalitiesDriven approach to take on new challenges with self‑motivation for your work and careerExcellent communicator with a passion for peopleEffective and expedient problem‑solver with keen attention to detailPositive attitude and a willingness to tackle any task, no matter how small or largeCompensationThe wage for this full‑time position is $22–$26 per hour.Available to work a minimum of 30 hours per week, up to 40 hours per weekDaily open availability across a full 7‑day work weekAbility to work a flexible schedule (days, nights, weekends, and holidays as required)Benefits & PerksHealth, vision, and dental insurance for eligible employeesPaid vacation, sick leave, holidays, and volunteer time‑off for eligible employeesMission‑based company culture with a casual and entrepreneurial work environmentClothing discountEqual OpportunityReformation is proud to be an Equal Opportunity Employer.We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.#J-18808-Ljbffr

📌 Sales Supervisor, Full Time - Eaton Centre- Toronto - $22 - $26 An Hour (Winnipeg)
🏢 Reformation
📍 Winnipeg