Become a Bilingual Customer Service Agent in Mississauga and support customers through a flexible hybrid mode. Leverage your French and English skills in managing customer orders and inquiries effectively.This full-time, permanent opportunity allows you to work with a well-established company specializing in industrial tools since the 1950s. Strong candidates will have a minimum of three years' experience in order management and excellent customer service skills to meet varied customer needs.Key Responsibilities:Answer incoming calls regarding customer parts and machinesManage and process customer orders accuratelyResolve customer issues with professionalism and tactCollaborate with a team to enhance service deliveryMaintain records of customer interactions and transactionsRequirements:3 years or more in an order management roleMust be bilingual in English and FrenchProven troubleshooting and customer focusFamiliarity with MS Office and Lotus NotesExcellent communication and interpersonal skillsUtilize your exceptional bilingual abilities to enhance the customer experience in Mississauga.