Data Engineer (Ontario)

Data Engineer (Ontario)

16 Oct
|
Giesecke+Devrient
|
Ontario

16 Oct

Giesecke+Devrient

Ontario

G+D makes the lives of billions of people around the world more secure. We shape trust in the digital age with built-in security tech in three segments: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech! We are an international technology group and traditional family business with over 14,000 employees in 40 countries. Creating Confidence is our path to success. Trust is the basis of our collaboration within G+D.

We are the reliable partner for all challenges resulting from the Internet of Things. We offer a complete connectivity portfolio for mobile network operators, automotive manufacturers, technology companies such as chip and module manufacturers as well as transport and logistics providers. Our portfolio includes highly secure solutions in the area of connectivity & IoT, from classic SIM, eSIM and iSIM, to the associated embedded operating systems and life cycle management, through to services for global connectivity and IoT solutions. Do you want to actively shape the digital transformation with us?

Job Summary
G+D Mobile Security is seeking a Data Engineer with the ability to work in a fast, energetic, and technical environment with strong attention to detail. The Data Engineer’s job is a technical job to manage day-to-day profile generation in the Mobile Security (MS) data center. This includes supervise, support and follow-up on issues related to daily business around data generation; mange service requests, changes, incident and problem resolutions; and facilitation of second line support as needed.The Data Engineer’s main responsibilities are to provide the adequate data in the right formats to corresponding G+D stakeholders and ensure accurate execution of the data generation processes.On a daily basis, the Data Engineer will utilize the Identity Service Platform (IDSP) application developed in house for profile generation and monitoring orders status for telecom clients and Mobile Network Operator (MNO) clients. Additionally the Data Engineer may be expected to manage production data translation and send to client via EDIGenTranSystline system.

Qualifications
Education and Experience

University degree in Computer Science,



IT or related technical/engineering field and 2+ years of experience in similar position (or equivalent combination of education and experience)

Technical experience in data generation or similar experience

Experience in MS Office programs

Knowledge of database systems, such as MS SQL Server, preferably Oracle

Firsthand experience in Splunk, with knowledge of Splunk query language is an asset.

Experience in Docker with hands on knowledge of creating, updating and scaling docker and microservices applications is an asset.

Experience in Kubernetes clusters at Enterprise level is an asset.

Experience with Infor SyteLine EDI ERP system and GENTRAN translator is an asset

Experience in incident and problem resolution as well as changes is preferred

Experience in installation, configuration, troubleshooting and integration of software solutions is preferred

Preferably Telecommunications industry experience

Preferably experience with working across diverse cultures

Preferably some experience with file transfer systems like SFTPMFT

Preferably experience in working with automation/scripting related to software application.

Knowledge Skills And Abilities

Knowledge in usage of system software for data generation

Knowledge of relevant market technologies in secure environments is preferable

Service specific knowledge related to telecommunication and OEM solutions is preferable

Knowledge of ITIL processes and Service Management preferable

Ability to work under pressure and flexible to changes

Highly organized and quality conscious

Analytical thinking and problem-solving mentality

Being an excellent team player

Drive for self-learning and improvement

Ability to follow given processes, procedures and work instructions

Fluent written and spoken English





Ability to work flexible hours and occasional weekends to support business needs.

Minimum 3 days per week in the office with ability to extend to 5 days as business requires

Essential Functions

Accurate execution of the data generation processes

Provide data in the right formats to the corresponding G+D stakeholders

Utilize G+D software to generate, process, manage and transfer data for release sample and personalization.

Follow Mobile Security global policies, procedures and tools

Take accountability and responsibility towards assigned process roles

Project engagement

Time objective: Spend of budgeted time on planned tasks plus timely and accurate time reporting

First level support and troubleshooting of issues related to the daily business in data generation

Coordinate activities between customers and internal resolver groups as well as external parties.

Resolve incidents with support from Profile Engineers and Application Engineers

Documentation (project specific and internal) of end-to-end solution

Support Profile Generation Manager with information to be used in capacity planning.

Meet SLA targets and profile generation KPIs

Use Splunk dashboards to track orders and troubleshooting on daily bases.

Identify and address day to day continuous improvement activities towards Regional Service Quality Manager and/or supervisor for further action, related to tools, procedures and compliance fulfilment

Other potential duties

Utilize Infor SyteLine EDI interface with Sterling's GENTRAN translator to send and receive EDI communication, including PO Acknowledgments, EDI advance shipment notices, requesting IF via EDI.

Translate client response data generated by profile generation tools to Infor Syteline EDI messages and sending to ERP (SAP) system.

Trouble shooting EDI Inbound and outbound transmission Errors

Compensation
The salary range for this position is CAD $75,000 to $95,000 annually and is eligible for an annual bonus of up to 2.5% of base salary, based on company performance.Ontario Employment Standards Act Disclosures: Artificial intelligence (AI) may be used to screen, assess, or select applicants for this position. This posting is for an existing vacancy

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📌 Data Engineer (Ontario)
🏢 Giesecke+Devrient
📍 Ontario

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