Keddco Mfg. Ltd. is a leading provider of high-quality products and services to the Petrochemical and Oil Industries, consistently meeting or exceeding customer expectations. Located in Edmonton, Alberta, Keddco combines advanced manufacturing capabilities, significant inventory, and a commitment to quality and customer service. Our organization is ISO certified, ensuring adherence to a rigorous Quality Management System, and continually striving for operational improvement and excellence. We uphold our values of customer service, integrity, and fairness, which has been the foundation of our success. Keddco is supported by a dedicated team of employees focused on producing reliable and exceptional products.

Role Description
This is a full-time, in office, role for an Inside Sales Representative located in Edmonton, AB. The Inside Sales Representative will be responsible for answering calls and emails, providing quotes, processing orders, and answering customer inquiries, while providing excellent service to ensure customer satisfaction. Day-to-day tasks include communicating with clients, preparing and submitting quotes, managing orders, and collaborating with the team to meet sales targets.



The role also involves responding to client needs promptly and resolving any inquiries to ensure a seamless experience for customers. This is a high-volume position.

Skills & Responsibilities

Provide outstanding customer service to all customers

Generate accurate quotes in a timely and efficient manner

Answer phone call and e-mail inquiries from customers

Generate purchase orders for approved quotes

Provide accurate orders for the production team

Respond swiftly and courteously to customer inquiries

Build rapport with customers through friendly, engaging communication

Work professionally with our procurement and quality team when a quote requires

Other duties as assigned.

Qualifications

Strong PVF knowledge an asset

Experience in providing sales quotes and processing sales orders

Experience in a high-volume role

Experience in Microsoft Excel is considered an asset

2+ years of customer service experience

Excellent communication skills, both verbal and written

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📌 Inside Sales Representative (Alberta)
🏢 Keddco MFG.
📍 Alberta