Join us as a Front Office Application Support Engineer, delivering L1/L2 support for Investment Banking technology. Focus on Deal Capture, Trade Booking, and Portfolio Credit Analytics workflows.
This role involves ensuring day-to-day application stability and trouble resolution for key financial platforms. You'll be actively troubleshooting issues, managing incidents, and collaborating with both business and technology teams. Proficiency in SQL, Linux, and ServiceNow will be essential as you execute ITIL-aligned processes and maintain operational reliability.
Key Responsibilities:
• Provide L1/L2 support for deal capture and trade booking
• Manage incidents and perform triage for timely resolutions
• Execute ITIL Incident and Change Management processes
• Troubleshoot trade lifecycle and functionality issues
• Monitor portfolio credit analytics workflows and resolve data issues
Requirements:
• Robust SQL skills for data analysis and troubleshooting
• Experience in Linux for system diagnostics
• Familiarity with ServiceNow for incident management
• Knowledge of CI/CD practices is advantageous
• Ability to develop automation scripts in Python or PowerShell
Enhance application stability and improve operations in Investment Banking as a Front Office Application Support Engineer.
#J-18808-Ljbffr
📌 Front Office Application Support Engineer (Ontario)
🏢 E-Solutions
📍 Ontario
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.