DHL Express has an opening for an Account Representative in Edmonton, Alberta. DHL is the #1 Express Delivery and Logistics Company in the world, and this role is central to growing and managing key customer accounts.Duties and ResponsibilitiesInitiate and maintain scheduled contact with assigned customers at multiple contact levelsAnalyse customer needs and activity using complex sales/service solutions and service agreementsTarget and secure strategic international businessFacilitate annual, or as needed, rate increasesAchieve established sales targetsIdentify and secure automated shipping system opportunities at customer sites; develop, present, and negotiate proposals/quotesEnsure appropriate width and depth of relationship within customer organizationMaintain comprehensive customer profilesAct as liaison between customer and company resources; engage appropriate personnel as requiredUpdate management on competitive activityComplete sales reports for managementRequired Skills and KnowledgeAchieve established sales revenue and shipment targetsCustomer margins,
volumes and suppressions managed in compliance with company standardsMeet pre-established performance standardsEducation and Experience2–4 years of B2B sales experience with a proven track record of successDemonstrated ability to infiltrate senior customer levels and represent valueExcellent interpersonal communication and probing skills, high aptitude and initiative for follow-upCustomer service orientationStrong business, courier and/or supply chain management knowledgeKnowledge of technology applications in businessDemonstrated drive, persistence, and initiativeStrong negotiation and presentation skillsImplemented measurements and strategies to attain goals2–4 years of B2B sales experience with a proven track record; demonstrated ability toengage senior customer levels; excellent interpersonaland communication skills; solid negotiation and presentation skills; knowledge of supply chain management, courier services, and business technology applications.