Reports to: Entrepreneurship Development Manager, Capital | Location: Alberta (Hybrid) | Classification: Full Time | Approximately 37.5 hours per week
ABOUT ALBERTA WOMEN ENTREPRENEURS
Alberta Women Entrepreneurs (AWE) supports women entrepreneurs at every stage of their business through Access to funds, Women’s community and connections, and Essential learning and training. Our vision is that Alberta’s women entrepreneurs drive economic growth and achieve success on their own terms.
AWE is guided by six core values: Respect, Trust, Inclusion, Client Focused, Curiosity, and Collaboration. AWE strives to be a trusted advisor and provider of services for its clients, THE voice for the community of women entrepreneurs in Alberta, and a thriving, future-focused organization — values that shape every role within the team.
PURPOSE OF THE ROLE
The Lending Advisor is a client-facing role at the heart of AWE’s lending programs. This position supports women entrepreneurs through every step of the loan journey — from initial conversation and application through to disbursement and post-loan care — combining financial expertise with a genuine commitment to each client’s success.
The Lending Advisor builds meaningful, trust-based relationships with clients, helps them navigate AWE’s loan programs and broader entrepreneurial support ecosystem, and ensures that every interaction reflects AWE’s commitment to being a trusted advisor for women entrepreneurs across Alberta.
KEY RESPONSIBILITIES & ACTIVITIES
Client Engagement & Advising
Build and maintain genuine, trust-based relationships with prospective and current loan clients throughout their entrepreneurial journey
Meet with clients to understand their needs, goals, and business context; discuss strategies, available resources, and AWE’s loan programs
Assess loan readiness and guide clients through AWE’s application process with clarity, empathy, and professionalism
Review business plans, financial projections, and financial statements as part of the loan assessment process
Provide clients with tailored options including AWE loan programs, capacity building, advising referrals, and other relevant resources
Balance empathy and objectivity when working with clients — offering realistic, respectful feedback that supports their decision-making
Adapt communication styles to meet each client where they are, building trust and ensuring clients feel heard, safe, and supported
Loan Assessment & Processing
Conduct thorough loan application reviews including assessment of financial statements, cash flow projections, and business plans
Prepare loan reviews, credit risk assessments, and written recommendations for review and finalization by the Entrepreneurship Development Manager, Capital prior to submission to the Loan Committee
Conduct searches (credit, property title, corporate, personal) and perform amortization simulations
Interpret credit bureau reports and assess risk to determine business viability
Maintain accurate and complete client relationship records in AWE’s CRM, adhering to AWE’s privacy and confidentiality requirements; loan administration data is maintained by the Finance & Operations Coordinator
Conduct loan documentation review and identification meetings with clients
Request and confirm information from lenders, solicitors, bookkeepers, and accountants with client consent
Post-Loan Support & Client Care
Provide ongoing support and communication to clients following loan disbursement, including account inquiries, financial guidance, and check‑ins
Assist clients in understanding their financial statements, repayment obligations, and credit risk factors
Conduct after‑loan business support including virtual or in‑person client visits where appropriate
Collaborate with the broader AWE team to connect loan clients with relevant learning programs, advising services, and community resources
Escalate any client account concerns, missed payments, or changes in client circumstances to the Entrepreneurship Development Manager, Capital for follow‑up
Community Representation & Collaboration
Represent AWE’s loan programs in the community, building awareness and positive relationships with entrepreneurs and ecosystem partners
Stay informed of market conditions, business trends, and external factors that influence client business success
Collaborate with the AWE team to identify opportunities for improving client processes and the overall lending experience
Contribute to the delivery of learning sessions and client‑facing events as needed
AWE VALUES IN ACTION
In this role, you will be expected to bring AWE’s values to life in every client interaction and team contribution:
Respect — Recognize the inherent worth of every client and colleague; approach every conversation with care and regard for individual circumstances
Trust — Act with integrity and openness; protect client and organizational information and hold yourself accountable in all actions
Inclusion — Ensure every client feels valued, respected, and has a sense of belonging in AWE’s programs; actively support equity‑deserving entrepreneurs
Client Focused — Commit fully to providing the resources and support clients need to achieve their full potential
Curiosity — Continuously seek to understand your clients’ unique journeys and look for ways to improve service, knowledge, and approach
Collaboration — Work closely with teammates, partners, and stakeholders to maximize the value AWE brings to the women it serves
EDUCATION & EXPERIENCE
Post‑secondary education in business, finance, or a related discipline,
or equivalent combination of education and experience
Experience in small business lending, business advising, or a related client‑facing financial role
Demonstrated ability to read, analyze, and prepare financial reports
Ability to perform cash flow projections, interpret credit bureau reports, and assess business viability
Proficiency in Microsoft 365 (Word, Excel, Outlook, Teams, SharePoint)
Experience with CRM or loan management systems is an asset
Considered Assets:
Familiarity with Alberta’s entrepreneurial ecosystem and women‑focused funding programs
Personal experience as an entrepreneur or small business owner
Experience working with or supporting equity‑deserving entrepreneurs
Experience developing or delivering business learning content
KNOWLEDGE, SKILLS & ABILITIES
Strong client relationship skills with an ability to build trust and communicate in a way that makes others feel heard and supported
Sound financial analysis skills including the ability to assess credit risk and business viability
Excellent written and verbal communication skills; able to prepare clear, accurate, and professional documentation
Strong organizational skills with the ability to manage multiple priorities and meet deadlines with attention to detail
Creative problem solver with a client‑centered approach and the ability to adapt to each client’s unique circumstances
Commitment to equity, diversity, and inclusion in service delivery and workplace culture
Adaptable and resourceful; able to manage changing priorities, processes, and technologies
Proactive and self‑motivated with a strong sense of personal accountability
Demonstrated professionalism and integrity in handling confidential client and organizational information
WORKING CONDITIONS
Hybrid working arrangement — combination of in‑office and work from home
Flexibility to work some evenings and weekends for AWE programs, events, and client needs
Occasional travel within Alberta
Repetitive use of computer and electronic equipment
Role involves managing emotionally sensitive client situations which may require empathy and conflict resolution skills
Fast‑paced environment with multiple concurrent priorities
POSTING OPEN UNTIL October 16th, 2026 or until a suitable candidate is found.
We thank you for your interest in this position; only those selected for an interview will be contacted.
AWE is committed to building a diverse workforce representative of the communities we serve. We actively encourage and welcome all qualified candidates, regardless of race, color, ancestry, place of origin, religious beliefs, gender/gender identity/gender expression, age, physical/mental disability, marital/family status, source of income, sexual orientation or persons who may require an accommodation to apply. If you require accommodations at any stage of the application process (e.g. alternate formats, accessibility support), please email
[email protected]
#J-18808-Ljbffr
📌 Lending Advisor (Alberta)
🏢 Alberta Women Entrepreneurs
📍 Alberta