Lead customer service excellence at Shoppers Drug Mart as a Front Store Manager in Owen Sound, Ontario. Manage operations, engage with staff, and drive store profitability every day.

In this pivotal role, you will oversee the entire Front Store, excluding Pharmacy, and ensure excellent customer experiences. This includes maintaining store standards, managing staffing levels, and supporting a cooperative team culture. Responsibilities also involve analyzing financial reports and coaching staff to drive performance.

Key Responsibilities:
• Maintain store standards to enhance customer experience
• Manage staffing levels for effective store operation
• Conduct performance reviews and coaching for staff
• Analyze financial reports to drive profitability
• Schedule labour and maximize productivity

Requirements:
• Minimum 5 years of retail management experience
• Strong interpersonal and coaching skills
• Proven ability to drive business results
• Effective organization and time management skills
• Ability to prioritize and respond quickly to changes

Be part of Shoppers Drug Mart and shape a healthier future for our customers and team.
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📌 Shoppers Drug Mart Front Store Manager (Ontario)
🏢 Shoppers Drug Mart
📍 Ontario