Elevate your career as an IVR Developer focusing on Cisco CVP, Call Studio, and Java in Toronto. Embrace a hybrid work model combining technical excellence and client backend integrations.

This hybrid role offers a chance to apply 4+ years of experience in DTMF IVR application development. Candidates will work with Cisco Call Studio, VXML Server, and Apache Tomcat, emphasizing Java development to facilitate customer self-service solutions. A robust foundation in API integration is crucial for effective data sharing between IVR systems and agent desktops.

Key Responsibilities:
• Develop DTMF IVR applications using Cisco CVP
• Integrate Java with backend systems using REST APIs
• Utilize Cisco Call Studio and VXML Server tools




• Ensure seamless customer self-service and data sharing
• Collaborate on CVP integrations with UCCE routing

Requirements:
• 4+ years in DTMF IVR application development
• Proficiency in Java and API integration
• Experience with Cisco technologies and MS SQL Server
• Familiarity with UCCE / ICM and CTI variables
• AWS Amazon Connect knowledge is a plus

Drive technical innovation and customer experiences in IVR development with this role focused on Cisco technologies.
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📌 IVR Developer at Cisco, Hybrid Role (Ontario)
🏢 Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
📍 Ontario