Lead a energetic team as the Full-Time Store Manager for LensCrafters, where vision meets exceptional customer service. Elevate the shopping experience while driving store performance in a vibrant retail environment.

As the Store Manager at LensCrafters, you will oversee daily operations, ensuring top-tier customer service and effective team management. Your focus will be on improving key performance indicators like NPS and sales while partnering closely with the Doctor of Optometry. This role includes coaching the team, analyzing reports, and maintaining operational excellence for optimal customer satisfaction.

Key Responsibilities:
• Ensure exceptional customer service delivery by the team
• Train and coach team members using Company programs




• Analyze store reports to develop actionable performance plans
• Recruit and attract an engaged store team for optimal operations
• Collaborate with the Doctor of Optometry to enhance customer experiences

Requirements:
• High School diploma or equivalent required
• 4+ years of management/supervisory experience
• Strong knowledge of operations and business implications
• Excellent communication and negotiation skills
• Familiarity with optical theory, sales, and cash management

Bring your management expertise and passion for customer service to LensCrafters as a Store Manager.
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📌 Full-Time Store Manager at LensCrafters (Ontario)
🏢 LensCrafters
📍 Ontario