About Allmar
Allmar Inc. is a distributor specializing in commercial door, frame, and hardware products (Division 8) and specialty building products (Division 10), serving contractors, builders, and trades across the Lower Mainland. We're growing our Surrey branch team and looking for a Counter Salesperson who thrives on fast-paced, face-to-face customer service.

Allmar Inc. is a distributor specializing in commercial door, frame, and hardware products (Division 8) and specialty building products (Division 10), serving contractors, builders, and trades across the Lower Mainland. We're growing our Surrey branch team and looking for a Counter Salesperson who thrives on fast-paced, face-to-face customer service.

Job Summary
The Counter Salesperson is the first point of contact for walk-in and call-in customers at our Surrey branch counter — providing product knowledge, processing orders, and building the relationships that keep contractors coming back.

Responsibilities

Serve walk-in and phone/counter customers, providing product knowledge on doors, frames, hardware, and related building products

Process counter sales, will-call orders, and quotes for smaller jobs; enter and track orders accurately in Navision

Pick, pack, and stage material for customer pickup; handle backorders and returns

Identify cross-sell and upsell opportunities on hardware, fasteners, and accessories

Assess customer needs and recommend appropriate products, escalating larger contract or spec-driven opportunities to the Sales or Estimating team





Resolve day-to-day customer issues and warranty claims, and provide after-sale support

Monitor counter and showroom stock levels, flagging reorder needs

Keep the counter area organized and product displays current

Knowledge, Skills, And Abilities

Hardware product knowledge and experience is an asset

Comfortable managing multiple customers and priorities in a fast-paced counter environment

Strong negotiation and upselling skills

Goal- and results-oriented

Strong customer service and interpersonal skills

Excellent verbal and written communication skills

Sound understanding of the hardware, door, and building construction industry

Solid math skills with strong attention to detail

Education And Experience

2+ years of counter sales or customer service experience preferred

Knowledge of the construction industry is an asset

Proficient in MS Office (Excel, Word, Outlook) and Navision Sales Order Entry System / AVAware Quoting System

Why Allmar

Career growth opportunities across our Contract, Counter, and Specialties departments

Hands-on training on our product lines and systems

Physical Demands and Work Environment

Primarily a counter/warehouse setting

Standing, sitting, and bending at varied times throughout the day

Lifting and carrying product and materials as required

Exposure to variable temperature and moderate warehouse noise

Extended periods working with standard office and order-entry equipment

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📌 Counter Salesperson (British Columbia)
🏢 Allmar
📍 British Columbia