Deliver exceptional support as a Customer Service Specialist with Wesco. Manage customer inquiries, orders, and administrative tasks to ensure efficient service and satisfaction.

Wesco is seeking a Customer Service Specialist to provide critical support for customer-related activities. In this role, you will handle inquiries, track orders, and coordinate resolutions for returns efficiently. Strong verbal and written communication is essential, alongside excellent problem-solving abilities to enhance the customer experience.

Key Responsibilities:
• Answer customer questions and address concerns promptly
• Research and resolve customer issues acting as a liaison
• Monitor customer orders and ensure timely follow-up




• Prepare and maintain reports using Microsoft Excel
• Process Return Authorizations and coordinate with teams

Requirements:
• High School Degree or Equivalent required
• 2-4 years of relevant experience preferred
• Excellent interpersonal and communication skills
• Robust attention to detail and able to work under pressure
• Proficiency in MS Word, Excel, and email applications

Contribute to customer satisfaction by utilizing your analytical skills and fostering positive relationships in this vital role at Wesco.
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📌 Customer Service Specialist at Wesco (British Columbia)
🏢 WESCO
📍 British Columbia