Elevate your career with Teleperformance as a Trainer focused on customer experience. This on-site role in Midtown Toronto utilizes your expertise to develop team talent and enhance training outcomes. As a Trainer at Teleperformance, you will leverage strong communication skills and empathy to support new and existing team members.

Collaborate with global clients while delivering engaging training aligned with business goals. Your ability to adapt instructional methods to diverse learning styles will promote a positive training atmosphere. Key Responsibilities:
Execute end-to-end training management for new hires
Adapt instructional methods to meet individual learning needs
Provide OJT support during trainee transitions




Utilize effective tools for enhancing learning experiences
Deliver constructive feedback to drive performance improvement Requirements:
Solid fluency in English required; second language is a plus
Proven classroom leadership and organization skills
Detail-oriented with client-focused quality understanding
Technical aptitude in learning current technologies
Ability to meet key performance targets consistently Bring your training expertise and passion for continuous learning to Teleperformance’s agile team in Midtown Toronto.

📌 Trainer For Customer Experience Excellence Toronto (Canada)
🏢 Teleperformance
📍 Canada