Join Micronostyx as a Technical Applications Specialist, ensuring customer satisfaction through expert training and support for microbiology diagnostics. Leverage your technical skills to enhance product usage across Canada. In this crucial role, you will be responsible for providing technical support for microbiology and infectious disease diagnostic supplies and equipment.
This position focuses on pre-sales product demonstrations, ongoing training for clinical users, and post-sale technical assistance. Solid communication is essential as you act as the liaison between users and manufacturers, ensuring effective implementation and troubleshooting of products. Key Responsibilities:
Conduct pre-sales product demonstrations and technical presentations
Deliver in office and virtual training for end-users
Provide post-sales troubleshooting and technical assistance
Develop expertise in product features and trends
Relate customer feedback to internal teams for improvements Requirements:
BSc in health/life sciences or Medical Laboratory Technologist diploma
Proficient in English and French
Robust communication and presentation skills
Problem-solving and analytical abilities
Ability to travel up to 25% and work independently Utilize your skills in customer training and product expertise to advance healthcare technology with Micronostyx.