Join OpenText as Vice President of Client Success Strategy & Programs, leading strategic initiatives and program management in a remote hybrid workplace. Drive digital transformation while aligning cross-functional teams to enhance client value. As a senior leader, you will connect with the Chief Client Officer and their team to execute an integrated Client Success strategy.
This role emphasizes enterprise planning, fostering organizational alignment, and managing high-impact programs that directly influence client satisfaction and business performance. Your leadership will focus on building a high-performing team that drives insight-based decision-making. Key Responsibilities:
Shape client success strategy alongside Chief Client Officer
Translate strategy into measurable annual operating plans
Foster alignment across client success operational units
Lead high-impact cross-functional client success programs
Drive performance reporting and KPI frameworks Requirements:
15+ years in strategy or program leadership
Executive leadership experience in complex tech organizations
Robust financial acumen supporting planning processes
Experience with client-facing functions or M&A;
Bachelor’s or advanced degree preferred Excel in a role that emphasizes strategic impact and business outcomes at OpenText.
📌 Vice President Client Success At Opentext Toronto
🏢 opentext
📍 Toronto
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