BMO is seeking a Conversational AI Specialist to lead discovery and development of AI experiences at the Virtual Connect contact centre. You will partner with technology, analytics, design, risk and business leaders to deliver scalable, responsible AI solutions.
As an advisor, you will define requirements, support operational goals, and implement strategic initiatives. The role focuses on delivering high-quality, data-driven conversational interfaces while navigating risk and enterprise needs.
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📌 Strategic Conversational AI Advisor (Alberta)
🏢 BMO
📍 Alberta
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