Accelerate your career with Miratech as a Senior Routing Engine Developer. This remote position focuses on designing an advanced routing platform for high-demand contact centers. Join a agile team at Miratech where you will play a pivotal role in the development of enterprise-scale routing engines that ensure real-time distribution of interactions.
With over eight years of software engineering experience required, you will use your expertise in Java, Spring Boot, and distributed systems to enhance operational efficiency across voice and digital channels. Key Responsibilities:
Design enterprise-scale routing platforms for real-time interactions
Implement intelligent routing algorithms based on various criteria
Ensure high availability and performance across multiple channels
Develop and maintain APIs for configuration and integration
Optimize systems for fault tolerance and predictable performance Requirements:
8+ years of software engineering experience
Expert-level knowledge in Java and Spring Boot
Experience with contact center routing logic
Understanding of ACD and skill-based routing concepts
Familiarity with PostgreSQL and distributed system architecture Contribute to impactful projects and shape the future of enterprise customer engagement solutions with Miratech.