Lead operational excellence and service improvements at W.W. Grainger's onsite service centre. Drive revenue growth and manage a team dedicated to exceptional service delivery. W.W. Grainger, Inc. seeks a Service Centre Manager to report to the Senior Manager, Services & Field Safety Specialists.

In this role, you'll drive day-to-day operations while leading continuous improvement initiatives. Solid leadership and technical expertise are crucial as you work with sales and field operations to achieve service financial goals. Key Responsibilities:
Develop and execute strategic sales growth plans
Manage operating expenses and PnL ownership
Oversee a team of service technicians and daily operations
Build and maintain key customer relationships
Participate in annual budgeting and operational planning Requirements:
Diploma or technical certificate with 5 years of service management
Proven leadership skills in technical or industrial environments
Experience in team training and development
Robust presentation and storytelling abilities
Willingness to travel approximately 50% Your skills in leadership, service management, and operational excellence will ensure Grainger continues to thrive.

📌 Service Centre Manager At Grainger Montreal (Canada)
🏢 Grainger Canada
📍 Canada