Drive operational excellence at Fanatics Commerce as a Senior Operations Manager in Stake Hill, Middleton. Lead high-performing teams to optimize fulfilment operations and enhance fan experiences. As a Senior Operations Manager, you will oversee site operations while ensuring key performance indicators are met in a high-volume direct-to-consumer environment.
You'll develop team efficiencies, manage resources, and execute departmental plans. This role leverages data-driven decision-making and automation to enhance operational performance effectively. Key Responsibilities:
Lead site operations to meet performance goals
Manage and coach leadership teams across departments
Ensure timely, accurate fulfilment for optimal fan experience
Identify improvement opportunities within operations
Communicate operational priorities and performance metrics Requirements:
5+ years of operational leadership experience
Proven track record in rapid-paced settings
Skilled in WMS tools and data analysis
Robust communication and stakeholder management skills
Experience partnering with cross-functional teams Contribute your operational expertise to elevate Fanatics Commerce's fulfilment processes and fan loyalty.