Become a pivotal Senior Advisor for Transformation at RBC, embracing a work from home format. Address client needs and champion exceptional service while building robust relationships across branches. This pivotal role demands a strong background in client-centric solutions and digital literacy in financial services.

You will proactively engage clients, identify opportunities, and collaborate with RBC partners to enhance service delivery. Your self-motivation and ability to educate clients through technology will be key in driving organizational success. Key Responsibilities:
Engage clients and deliver top-notch service experiences
Leverage technology to enhance client interactions
Identify sales opportunities and provide referrals to partners
Take ownership of resolving client banking issues
Ensure compliance with risk management protocols Requirements:
Retail or financial service relationship-building experience
Excellent communication and emotional intelligence skills
Bilingual in English and French
Willingness to pursue Mutual Funds accreditation
Flexibility for varying work hours This role offers an chance to thrive in a collaborative workplace while focusing on client success at RBC.

📌 Senior Transformation Consultant At Rbc Ottawa (Canada)
🏢 National Bank
📍 Canada