Lead exceptional guest service initiatives as the Guest Services Assistant Manager at Dakota Dunes Thermal Spa. Oversee a dedicated team to offer an unforgettable spa experience.In this hands-on leadership role, you will ensure operational efficiency and guest satisfaction from the point of arrival to departure. You'll be responsible for training and managing the Guest Services team while implementing effective service protocols and systems.Key Responsibilities:Oversee guest check-in and check-out processesResolve guest issues and complaints promptlyTrain and support Guest Services staffMonitor financial transactions and service qualityPromote spa offerings and enhance guest experiencesRequirements:5 years of leadership experience in hospitalityRelevant educational background in Hospitality ManagementFamiliarity with reservation systems and softwareProven ability to deliver outstanding customer serviceStrong leadership and communication abilitiesBecome a key player in ensuring guests' unforgettable experiences at Dakota Dunes Spa.