Join a energetic team as a Bilingual Local Site Support Engineer in Québec City. Provide exceptional on-site IT support while managing office infrastructure and ensuring exceptional customer experience.

This role requires a customer-focused individual to deliver first-level technical support for end users. With 2–5 years of experience in IT support, you'll troubleshoot desktop and office connectivity issues while supporting bilingual users in both English and French. Collaborate with global teams as you assist in IT projects and manage IT assets throughout the office.

Key Responsibilities:
• Provide on-site technical support for desktops and laptops
• Troubleshoot hardware and software issues, including Windows and macOS




• Support LAN and Wi-Fi systems along with printer setups
• Coordinate with vendors for repairs and installations
• Maintain IT asset management records accurately

Requirements:
• 2–5 years in help desk or desktop support
• Knowledge of Microsoft 365 and Active Directory
• Fluent in English and French, both spoken and written
• Strong customer service and troubleshooting skills
• Ability to work independently and collaboratively

Utilize your bilingual skills and IT expertise to enhance support services for users in Québec City.
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📌 Bilingual Local Site Support Engineer (Quebec City)
🏢 Intersoft KK
📍 Quebec City