The Royal City Soccer Club is a non‑profit organization with a mission of hosting quality, affordable day camp experiences for children aged 5 to 13 during the summer months. Since 1993, more than 300,000 children have participated in our grassroots soccer camps across seven provinces, making RCSC the #1 summer day camp of its kind in Canada. We believe in promoting a healthy and active lifestyle through participation and team play in sport and fostering a safe, caring and inclusive environment for children to learn and build life skills.

HUMAN RESOURCES MANAGER
Reporting to the Director of Operations, the Human Resources Manager is responsible for managing RCSC's seasonal recruitment and staffing program. Working with a team of two HR Coordinators, the HR Manager oversees the recruitment, selection, onboarding, training, scheduling and ongoing support of approximately 350 seasonal employees working at 100+ locations across seven provinces.

This is a hands‑on position for someone who enjoys both managing people and being directly involved in the work. From January through June, the primary focus is recruiting and preparing our seasonal workforce. During July and August, the focus shifts to staff scheduling, employee support, resolving day‑to‑day staffing issues and filling unexpected vacancies.

JOB DUTIES & RESPONSIBILITIES
Recruitment & Staffing

Manage and train a team of two HR Coordinators responsible for recruiting approximately 350 seasonal employees

Develop and implement the annual seasonal recruitment plan

Participate directly in full‑cycle recruitment, including reviewing applications, screening candidates, conducting interviews and making hiring decisions

Oversee recruitment for Camp Counsellors, Supervisors, Regional Coordinators, Counsellor in Training and seasonal head‑office positions

Prepare and issue employment agreements and ensure required hiring documentation is completed

Manage job postings, recruitment channels and the applicant tracking system

Monitor recruitment progress and staffing levels to ensure locations are fully staffed before camp begins

Develop contingency plans and maintain a candidate pipeline for unexpected vacancies

Staff Scheduling & Summer Operations

Develop and manage weekly staff schedules for camp locations across Canada

Allocate staff based on camper registration, staffing requirements and operational needs

Respond quickly to staff absences, resignations and unexpected vacancies

Coordinate replacement staff and make staffing adjustments throughout the summer

Work closely with Regional Coordinators and the Operations team to address day‑to‑day staffing needs

Maintain accurate staffing and scheduling records

Employee Support & Staff Management

Serve as a primary point of contact for day‑to‑day employee questions and staffing issues

Support Regional Coordinators and Camp Supervisors in addressing attendance, performance, conduct and workplace concerns

Assist with employee complaints, disciplinary matters and terminations in consultation with the Director of Operations

Maintain appropriate documentation of employee issues and performance concerns

Identify recurring staffing issues and recommend practical improvements

Payroll & HR Administration

Review employee timesheets for completeness and accuracy, including hours worked,



applicable rates and required adjustments

Prepare and maintain payroll spreadsheets and import files for submission to Ceridian

Coordinate employee payroll updates, including new hires, terminations, wage changes and other required adjustments

Review & verify payroll employee hours, information and reports to identify and resolve discrepancies prior to final processing

Work with employees, Supervisors and Regional Coordinators to resolve timesheet and payroll‑related questions or discrepancies

Maintain accurate payroll records and supporting documentation

Assist with other payroll‑related administration as required

Training & Staff Development

Assist with the coordination and delivery of RCSC's in‑person and online staff orientation and training sessions

Present HR‑related topics and other assigned content during staff orientation and training sessions

Coordinate and communicate required staff training, including legislated training and other applicable provincial requirements

Assign and communicate required online training modules, including completion requirements and deadlines

Track staff participation and completion of required orientation, training sessions and online modules

Follow up with employees who have not completed required training and maintain accurate training records

Work with the Director of Operations and other team members to identify training needs and update training materials and resources as required

Ensure Camp Supervisors, Regional Coordinators and other seasonal staff understand their training requirements before commencing their positions

HR Administration & Compliance

Maintain accurate and confidential employee records and HR documentation

Assist with reviewing and updating employment agreements, HR policies and procedures

Maintain a working knowledge of applicable employment standards in the provinces where RCSC operates

Support employment‑related requirements including accommodation and health and safety matters

Escalate complex HR and employment matters to the Director of Operations/Program Director as appropriate

Additional Responsibilities

Prepare post‑season recruitment and staffing reports and recommend improvements for the following season

Collaborate with Operations, Customer Service, Marketing and senior management as requiredSupport workforce planning for potential new camp locations and markets

Participate in ongoing improvements to recruitment, scheduling and HR processes

Occasional travel to camp locations, recruitment events and staff training sessions may be required

Qualifications & Skills:

3+ years of experience in human resources, recruitment, staffing or a related role, with demonstrated experience managing multiple priorities in a fast‑paced environment

Experience with high‑volume recruitment considered a strong asset

Previous supervisory or team leadership experience preferred





Post‑secondary education in Human Resources, Business or a related field considered an asset

CHRP designation, or working toward a designation, considered an asset

Strong organizational and time‑management skills with the ability to manage competing priorities

Excellent communication, interpersonal and problem‑solving skills

Comfortable addressing employee issues and difficult conversations

Robust computer skills and experience with applicant tracking, scheduling or HR systems

Payroll experience considered an asset

Interest in using technology, automation and AI to improve recruitment and HR processes

Bilingual English/French considered an asset

Ability to work independently and collaboratively in a small team workplace

Flexibility to work additional hours during peak recruitment, training and summer periods as required

WHY JOIN US:

Make an impact at scale: Help recruit, develop and support the people responsible for delivering camp experiences to thousands of children each summer.

Take ownership of a key function: Play a central role in recruiting, scheduling and supporting the team that delivers our camps across Canada.

Build and improve: We encourage new ideas, better processes, technology and innovation.

National scope: Gain experience supporting a workforce operating across seven provinces.

Professional development: Opportunities for continuing education and HR professional development.

Health & wellness: $100 monthly contribution to a Health Spending Account.

Small team, significant responsibility: Work directly with senior leadership in an entrepreneurial, collaborative environment.

What Success Looks Like
In your first year, success will include:

Meeting seasonal recruitment targets and having camp locations appropriately staffed

Effectively managing and developing the HR Coordinator team

Maintaining accurate and responsive summer staff scheduling

Providing timely and practical support when employee and staffing issues arise

Improving recruitment, staffing and HR processes based on lessons from the season

Maintaining accurate employee documentation and HR records

Our Team
RCSC operates with a small, collaborative head‑office team in Burlington consisting of approximately 5 to 6 full‑time year‑round employees, supplemented by seasonal office staff during our busiest months. This position works closely with the Director of Operations and other members of the leadership team.

POSITION DETAILS
Position: Human Resources Manager

Job Type: Permanent, full‑time

Hours: 40 hours per week, with additional flexibility required during peak periods

Bonus: Eligible for a discretionary performance bonus

Royal City Soccer Club is committed to employment equity, diversity, and inclusion. We value diversity and encourage members of designated groups and marginalized populations including newcomers, racialized/visible minorities, people with disabilities, Indigenous peoples, workers of all ages, language minorities (e.g., Francophones), and people from 2SLGBTQ+ communities to apply and self‑identify.

For those who require accommodation throughout the application or hiring process, please reach out to 1-(phone hidden) x221 or [email protected] to discuss how we can best accommodate your unique needs.

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📌 Human Resources Manager (Ontario)
🏢 Royal City Soccer Club
📍 Ontario