Bilingual Tech Support Lead — Team Coach (French) (Ontario)

Bilingual Tech Support Lead — Team Coach (French) (Ontario)

16 Oct
|
Staples Canada
|
Ontario

16 Oct

Staples Canada

Ontario

Staples Canada is seeking a Technical Support Team Lead to supervise and grow a team of Technical Support Agents, delivering high-quality service to internal customers. You will coach, recruit, train, and manage performance while ensuring smooth daily operations and escalations handling.
The role requires weekend and after-hours availability for outages, and a strong French language capability to support a bilingual workplace. Hybrid work with on-site Richmond Hill in Canada is expected.

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📌 Bilingual Tech Support Lead — Team Coach (French) (Ontario)
🏢 Staples Canada
📍 Ontario

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