Elevate customer satisfaction as an IT Service Technician focused on retail, ensuring all IT equipment runs smoothly. This role demands robust troubleshooting skills and the ability to communicate effectively with clients. We are seeking an experienced IT Service Technician with at least 2 years of on-site support experience.

Your role will include diagnosing and repairing a wide range of IT equipment, including POS machines and networking gear, all while delivering excellent customer service. The technician will also be responsible for preventative maintenance and preparing field reports. Key Responsibilities:
Troubleshoot and repair IT equipment, including POS and PCs
Provide preventative maintenance to keep systems operational




Diagnose networking issues and structured cabling
Prepare detailed field reports for service calls
Communicate effectively with customers regarding technical issues Requirements:
2+ years in IT support for commercial clients
Knowledge of various IT hardware and networking
Robust time management and prioritization skills
Excellent communication abilities
Valid driver's license and explicit driving abstract Deliver exceptional IT support and enhance customer experiences as a dedicated technician.

📌 It Service Technician For Retail Edmonton
🏢 Arise Virtual Solutions
📍 Edmonton