Join Kärcher as a Service Operations Manager and drive exceptional service delivery. This role focuses on optimizing workflows and leading a productive team to exceed service expectations. As a Service Operations Manager, you will oversee daily shop operations while ensuring service requests are fulfilled promptly.

The position requires solid leadership skills to manage the service team and maintain high productivity levels. You will also address escalated service calls, support remote clients, and work with 3rd-party providers to boost revenue through effective solutions. Key Responsibilities:
Manage daily operations and shop scheduling effectively
Lead and direct the Service Admin staff and technicians




Maintain technician productivity rates above 90%
Resolve escalated service calls and support remote customers
Capture repair prospects and upsell rental equipment Requirements:
Solid mechanical background in municipal equipment
Proven experience in service department management
High proficiency with ERP systems like SAP Business One
Advanced diagnostic skills and hands-on mechanical ability
Valid passport for training and travel flexibility Bring your leadership skills and technical expertise to create a WOW experience at Kärcher.

📌 Kärcher Service Operations Manager Embrun
🏢 Alfred Kärcher SE u0026
📍 Embrun