Elevate your technical support skills as an IT Help Desk Specialist at Klick. Provide crucial assistance for Mac and Windows systems while ensuring seamless user experiences across all technology platforms. Join Klick's agile Office Tech team, responsible for delivering front-line support to employees.
The IT Help Desk Specialist, known internally as a Fixanator, focuses on troubleshooting workstations, productivity applications, and connectivity issues. You'll interact directly with employees, offering responsive support through various channels including Slack and video calls. Key Responsibilities:
Provide front-line support for hardware and software issues
Troubleshoot Mac and Windows workstations effectively
Administer Microsoft 365 and Google Workspace applications
Support Zoom video conferencing and office technology
Collaborate with Office Tech team for productive issue resolution Requirements:
Experience with macOS and Windows settings
Proven end-user technical support capabilities
Knowledge of Microsoft 365 and Google Workspace
Familiarity with LAN/WAN networking concepts
Skills in workstation configuration and maintenance Support Klick employees with your technical expertise and ensure optimal workplace productivity.
📌 It Help Desk Specialist At Klick Toronto
🏢 Klick
📍 Toronto
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.