Join Citi as an Application Support Intermediate Analyst to manage user support and application troubleshooting effectively. This role requires autonomy and a focus on business alignment.In this skilled role, you will leverage your technical skills to support users of Citi Applications while analyzing risks and vulnerabilities. Engage actively in application releases and disaster recovery testing, ensuring thorough documentation and collaboration with technology partners. Fundamental SQL knowledge and experience with ServiceNow will aid your success.Key Responsibilities:Field technical issues from application usersCollaborate on long-term resolutions with teamsSupport disaster recovery and application releasesConduct post-release evaluations of applicationsMaintain comprehensive technical support documentationRequirements:Basic understanding of application support principlesProficient with SQL (Oracle, MSSQL, Mongo)Preferably two years of related experienceKnowledge of financial products is beneficialStrong communication and teamwork abilitiesSupport business continuity and enhance application performance at Citi by applying your expertise in this dynamic role.

📌 Citi'S Application Support Intermediate Analyst Role (Mississauga)
🏢 Citigroup
📍 Mississauga