Summary of Duties

Receive stays from units, collate personal health information, log them in to our Chart Tracking System and prepare for assembly process

Tracking System and prepare for assembly process.

Assemble inpatient stays within a chart in accordance with departmental guidelines

Prepare charts to be sent to the scanning vendor by logging each stay, adhering barcodes, generating manifests, etc.

Prepare Emergency Visits for scanning.

Chart pickups from inpatient and or outpatient areas.

Photocopy binders for transfer out, including printing from corporate applications (SunnyCare/MetaVision)

Answering Health Records phone and voicemail and assist with patient inquires via Health Records Window.

Maintain Release of Information faxes and related tasks.

Report distribution of transcribed notes.

Conduct account look-up for loose reports using our Patient Registration System.

Assist in other tasks as assigned.

May be required to coverage shifts at Holland Centre

Qualifications/Skills

One year of community college

One year of administrative/Business experience required in a health care setting preferred





Minimum of two years of previous Health Records experience preferred

Attention to detail is a must in order to avoid errors that can have a direct impact to patient care such as misfiles.

Able to meet departmental daily productivity standards in a busy work environment.

Outstanding customer services skills essential, demonstrated Patient-Focused Care/Customer Service behaviour

Transparent understanding of legislations and guidelines related to the Security and Privacy of Personal Health Information

Ability to communicate effectively with all levels of staff

Knowledge of Microsoft Office

Knowledge of Quadramed, Chart Locator, SunnyCare and Sovera applications an asset

Must be able to prioritize workload and work in a team environment

Demonstrated sound judgment and diplomacy

Attention to detail

Keyboarding at net 40 w.p.m. or data entry at net 106 kspm

Excellent problem-solving and communication skills

Demonstrated ability to work in a team environment

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📌 Intermediate Clerk - Health Records - Regular Full-Time - 2026-19020 (Ontario)
🏢 Sunnybrook Health Sciences Centre
📍 Ontario