The Game Technician is a critical operational role responsible for keeping arcade games fully functional, secure, and guest-ready at all times. This position directly impacts revenue, guest satisfaction, and brand reputation by minimizing downtime, preventing mechanical failures, and ensuring games perform optimally during both peak service and events.The ideal Game Technician is proactive, detail-oriented, and solutions-focused; someone who takesownership of the arcade floor, anticipates issues before they affect guests, and communicates clearly with management to support smooth daily operations. This role requires strong technical aptitude, sound judgment under pressure, and a hands-on approach to maintenance and troubleshooting in a fast-paced environment.SKILLS AND QUALIFICATIONSStrong working knowledge of computer hardware, software systems, and electromechanical components commonly used in arcade and interactive gaming equipmentDemonstrated ability to diagnose, troubleshoot, and resolve technical issues efficiently, with a focus on root-cause analysis rather than temporary fixesComfort using basic hand tools and diagnostic equipment to assemble, repair, calibrate, and maintain arcade games and related hardwareAbility to follow technical documentation, wiring diagrams, and service manuals, while also applying practical judgment when documentation is limited or unavailableAbility to assess and prioritize technical issues based on guest impact, revenue impact, and operational urgency, particularly during peak service periodsSound decision‑making skills under pressure,



including determining when equipment should be taken out of service to protect safety or guest experienceStrong situational awareness on the arcade floor, with the ability to anticipate issues before they escape into service disruptionsHigh attention to detail with a proactive approach to preventative maintenance, cleanliness, and equipment careAbility to identify early warning signs of wear, failure, or safety risk and take corrective action promptlyCommitment to maintaining games that are not only functional, but consistently presentable and guest‑readyDependable and accountable, with a strong sense of ownership over assigned equipment and arcade areasAbility to work independently with minimal supervision while remaining aligned with operational prioritiesDUTIES & RESPONSIBILITIESEnsure all arcade games and interactive systems are fully operational, calibrated, and guest‑readyDiagnose and troubleshoot mechanical, electrical, and software issues efficientlyReplace damaged or worn parts and perform routine repairs using appropriate tools and techniquesConduct thorough internal and external cleaning of games to prevent malfunctions and maintain presentation standardsAssess and prioritize issues based on guest impact, revenue impact, and operational urgencyRespond quickly to game failures during peak periods, events,



and private bookingsCultivate relationships with external stakeholders to maintain connections with game systems and kiosksMaintain clear and accurate maintenance logs detailing completed work, recurring issues, and unresolved risksKeep technical documentation organized and up to dateCommunicate proactively with management regarding game performance, trends, and upcoming maintenance needsMaintain a detailed communication log for completed work and any issues encounteredOn call as requiredCollaborate with management to arrange and move games as needed to optimize the arcade layoutProvide a safe and friendly environment for all patronsOther duties as assignedAVAILABILITY REQUIREMENTSThis role requires flexibility to work evenings, weekends, and holidays. Typical shifts range between 4–8 hours and may extend into late night hours.On‑call availability to support urgent operational needs considered an assetCOMPENSATION, PERKS & BENEFITSHourly wage ranges from $23 to $28, based on experience and qualificationsExclusive industry‑leading discounts accessible at all GRETA and Hudsons Canada’s Pub locations, ensuring your perks extend beyond the workplaceReferral ProgramOpportunities to grow into leadership roles available for high performersWe thank all candidates for applying. Only those selected for an interview will be contacted. This job posting is for a current, open role. We may use technology, including AI, to help review applications as part of our hiring process. These tools support our team but do not replace human review or decision‑making.All new team members are subject to a 90‑day probation period.#J-18808-Ljbffr

📌 Game Technician - Greta Yyz - $23 - $28 An Hour (Winnipeg)
🏢 GRETA YYZ
📍 Winnipeg