Job Overview: SUMMARY The Service Writer provides administrative and operational support to the Fleet Service Department, with responsibility for work order administration, WIP tracking and reporting, employee time and payroll documentation, equipment records, and service coordination.
This role works closely with the Shop Foreman and other stakeholders to maintain accurate records, coordinate third-party services and regulatory inspections, monitor work orders through completion, and support the efficient day-to-day operation of the Acheson fleet service facility.
Location: Acheson, AB JOB DUTIES Assist in tracking incoming and outgoing customer equipment for yard listing

Track the progress of work orders during repair to update status changes and maintain accurate WIP reporting

Prepare WIP reporting

Open and revise new work orders/segments as required

Review Work Orders to ensure accuracy before completion

Enter Daily Work Journals into system & update Work Order List
Create & submit weekly payroll reports to HR
Create & submit Employee Change Forms, as required

Manage vacation calendar for Acheson (office & shop employees)

Enter scope of work for estimate drafts from RMI’s





Prepare estimate drafts as required

Assist Shop Foreman with the maintenance of work orders in progress to ensure timely closure

Book third party field calls, follow-up to ensure completion and enter vendor invoices into work orders, act as point of contact

Manage CVIP’s, CERT’s, and Mechanical Inspection, including advise respective sites of pending expirations
Book appointments for expiring units
Update records in Fleet Management System & equipment files in network drive

Order coffee / supplies bi-weekly

Assist with maintaining lunchroom cleanliness

Back-up coverage for Poplar Creek Administrator

Other duties as required by management

QUALIFICATIONS/SKILLS High school diploma, or an acceptable combination of education and experience
Robust organizational and communication skills
Skilled in the use of MS Office (Word, Excel, Outlook, PowerPoint) and internet-based programs
Basic knowledge of accounting practices preferred
General understanding of mechanical/technical terms considered an asset
#LI-AK1

#J-18808-Ljbffr

📌 Service Writer - Heavy Equipment (Alberta)
🏢 Primoris Services
📍 Alberta