Join Herschel Supply’s energetic team in Vancouver as an IT Systems Support Coordinator. Provide critical support for hardware, software, and network issues to keep teams connected. As a key technical contact, you will support colleagues across Vancouver, the UK, and APAC regions.

This hybrid role emphasizes your ability to triage and resolve support tickets, oversee user account management, and ensure seamless device deployment. Your proactive approach will ensure that everyone has the tools they need to excel in their roles. Key Responsibilities:
Manage and resolve end-user support tickets across regions
Troubleshoot hardware and software issues for diverse devices
Onboard and offboard users in Active Directory and Okta




Support AV setups for company-wide meetings and events
Maintain network connectivity for retail and office environments Requirements:
1–2 years in IT Helpdesk or Desktop Support role
Degree or diploma in Computer Science or related field
Proficient in Windows, macOS, and iOS troubleshooting
Familiar with ticketing platforms like Jira Service Management
Robust communication skills for technical concepts Utilize your IT expertise at Herschel Supply to facilitate smooth operations and enhance team performance.

📌 It Systems Support Coordinator In Vancouver (Canada)
🏢 Alliance Consumer Growth
📍 Canada