Be the voice of ForgeFit as a Remote Customer Support Specialist, providing exceptional service to fitness professionals across the nation. Ensure smooth customer experiences from inquiries to product installation.

As a key member of the ForgeFit team, you'll engage with customers to address their inquiries concerning orders, shipping, and products. Your expertise in CRM tools will help track interactions, ensuring timely resolutions. Additionally, your enthusiasm for fitness will enhance the customer journey as you support gyms and fitness studios in achieving their goals.

Key Responsibilities:
• Respond to customer inquiries via phone, email, and chat
• Assist with orders, shipping questions, and product troubleshooting




• Track and resolve customer issues by collaborating with teams
• Maintain accurate records in the CRM system
• Proactively follow-up to ensure customer satisfaction

Requirements:
• 1+ years in a customer service or support role
• Robust communication and problem-solving skills
• Ability to manage multiple priorities effectively
• Familiarity with CRM or support tools
• Interest in fitness or gym equipment

Support ForgeFit’s mission by delivering outstanding customer service while helping gyms thrive.
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📌 ForgeFit Remote Customer Support Specialist (Alberta)
🏢 Forge Fit
📍 Alberta