Lead international transport operations with FedEx Trade Networks in Mississauga, Ontario. This managerial position emphasizes customer service excellence and effective team leadership in a structured environment.

As the Manager of International Transportation, you will oversee a team focused on imports and exports while ensuring service quality. You'll work directly with staff to achieve divisional objectives, manage relationships with clients and vendors, and drive profitability. Your scope includes troubleshooting issues beyond your team's resolution while implementing customer feedback to enhance service.

Key Responsibilities:
• Manage staffing and development of team members
• Ensure training and quality standards are met annually




• Monitor profitability and suggest cost reduction strategies
• Develop service quality indicators and evaluate performance
• Coordinate with department heads for business growth

Requirements:
• Bachelor's degree required
• Minimum 9 years of experience in customs or brokerage
• Proficient with MS Office and Microsoft Outlook
• Strong skills in negotiation and problem-solving
• Authorized Cargo Representative or similar certification preferred

This role demands exceptional leadership and customer service skills in the agile environment of international transportation.
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📌 Manager of International Transportation at FedEx (Ontario)
🏢 FedEx Express México
📍 Ontario