Join Twin Motors Thompson as an Appointment Coordinator and provide exceptional customer service in a quick-paced environment. You'll handle call scheduling and support customer retention efforts.
In the role of Appointment Coordinator, you will engage with customers directly, ensuring they feel valued and supported. You must possess excellent communication skills and the ability to manage high call volumes efficiently. By participating in training and developing product knowledge, you will enhance the service quality while contributing to Twin Motors Thompson's reputation for excellence in the automotive industry.
Key Responsibilities
Assist customers with scheduling appointments via phone
Maintain solid relationships with community members
Make follow-up calls to enhance customer satisfaction
Relay important recall and special-order information
Continuously identify and implement service improvements
Requirements:
Robust verbal and written communication skills
Proven ability to manage customer interactions professionally
Effective time-management and organizational skills
Experience in reception or administration preferred
Valid driver's licence for Manitoba
Utilize your skills to make a real impact at Twin Motors Thompson while developing your career in the automotive sector.