Customer Service Associates are responsible for interacting with customers and managing all transactions efficiently and accurately while working with our computerized system.
Responsibilities
Process customer transactions, sales, and refunds through cash registers
Operatescannersand credit card/debit card terminals
Provideexcellentcustomerservice
Collect payments and bag purchases for customers
Keep the checkout area clean and orderly
Maintain front end department merchandise
Answering front desk phone and directing calls
Assist other departments and functions as required
Able to learn and operate the applicable computer system (D365) used to process orders
Qualifications
Strongmathematical skillsandbasiccomputer system knowledge
Ability to work independently in a fast-paced environment
Customer satisfaction-oriented
Solid communication and time management skills
Problem solving and decision making
Experience as a Retail Cashier is an asset
Ability to handle moderate physical demands: standing for 4 hours, lift medium size merchandise if required up to 50 lbs.
Perks
A safe work environment
Incentive programs
Employee discount
Employee and Family Assistance Plan
Opportunities for growth and career advancement
Training
EEO Statement
We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable prospects. We appreciate your interest in our company; however, only those candidates selected for an interview will be contacted.
📌 Customer Service Associate Badger (Canada)
🏢 Kent Building Supplies
📍 Canada
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