Enhance customer satisfaction in the specialty chemicals sector as a Customer Service Representative. This role involves managing the order lifecycle while ensuring effective communication with clients and suppliers.You will utilize your 5-7 years of experience in customer service to support the organization's operations effectively. Your ability to provide solutions to inquiries and manage order processes will be pivotal in this agile role. Working closely with different departments will help you anticipate customer needs and respond proactively.Key Responsibilities:Communicate with customers on product inquiries and issuesProcess customer and purchase orders following company standardsPrepare shipping and customs clearance documentsResolve order-related discrepancies thoroughlyMaintain documentation and databases accuratelyRequirements:Post-secondary education in Business Administration or equivalent preferred5-7 years of customer service experiencePreferred knowledge in chemical distributionStrong proficiency in Microsoft OfficeFamiliar with CHEMPAX or Datacor ERP systemsBring your strong attention to detail and problem-solving abilities to ensure a smooth customer experience in this vital role.

📌 Order Management And Customer Service Specialist (Burlington)
🏢 MaxPeople HR
📍 Burlington