MyTrack Coordinator (Bilingual – English/French)

Pay Rate: $40.00 to $47.50/hour, depending on experience

Contract Length: 4 Months

Location: Calgary, Alberta

Raise is currently hiring a MyTrack Coordinator (Bilingual – English/French) on behalf of our client. They’re expanding their team to meet growing needs, making this a unique prospect to work with an industry leader. Our Client is a globally competitive integrated energy company that extracts, produces and provides energy from a mix of sources, ranging from oil sands to renewable fuels.

Note: The primary pay rate is based on T4 classification; however, we will also consider applications from candidates interested in an INC classification, where applicable.

Description
The Track Coordinator plays a critical role in supporting both the project deployment and long‑term sustainment of ’s Detailed Time Entry (DTE) processes and the myTrack tool. This role is responsible for managing daily MyTrack activities, supporting suppliers and business users, maintaining system data integrity, and ensuring processes are followed consistently across sites and suppliers.The role requires fluency in French and English, as the MyTrack Coordinator will regularly support, train, and communicate with French Canadian‑speaking suppliers, timekeepers, and business stakeholders, including those in bilingual regions.The role is a 4 month contract opportunity.

Responsibilities

Project Responsibilities

Work with cross‑functional teams to support core myTrack business processes, including:

Contractor onboarding and offboarding

PR / PO processes

Pay formula creation and sustainment

Time submission and approval processes

Evaluated Receipt Settlement (ERS) or invoicing

Work with technical teams to evaluate and support current and future system integrations (e.g. contracts, pay formulas, contractor onboarding/offboarding)

Understand site‑based nuances and ensure they are documented and accounted for in system and process design

Execute User Acceptance Testing (UAT), log defects, retest fixes, and support go‑live readiness





Provide regular updates to the project manager on process details and project issues

Assist with the development and delivery of training materials

Support transition from project implementation into sustainment operations

Work with category management stakeholders to compile contract compliant rate sheets to load into MyTrack

Sustainment – Daily MyTrack Operations

Manage daily Track processes, ensuring data accuracy and timeliness

Monitor system errors and provide functional support to suppliers and users

Ensure users and suppliers follow established standards and expectations

Support system enhancements and software upgrades as required

Work with IT to understand and support system interfaces

Monitor vendor compliance with reporting timelines and error correction requirements

Supplier & Business Support (Bilingual)

Support suppliers in daily DTE activities to ensure time and costs are allocated and approved on time

Provide functional support and training to English‑ and French‑speaking supplier timekeepers

Escalate issues to appropriate functional or technical support teams as required

Support contractor onboarding and offboarding activities

Support business units with override management, rejections, and approvals

Establish regular touchpoints with users to reinforce process understanding and consistent usage

Work with the business to identify and onboard suppliers into the DTE process

Reporting & Continuous Improvement

Monitor and run reports for unallocated, unaccepted, and unauthorised activities

Support vendor and business compliance reporting

Identify trends (e.g. overrides, recurring errors) and recommend improvements





Proactively identify opportunities to optimise processes, reporting, and controls

Support continuous improvement of the Detailed Time Entry process and supporting technology

Qualifications

Time-Entry & Enterprise System Coordination (MyTrack / ERP / SAP) - 2–5+ years of hands‑on experience managing daily activities within time‑tracking systems (specifically MyTrack / Track, or similar enterprise Detailed Time Entry tools) alongside ERP platforms like SAP.

Bilingual Stakeholder Engagement & Support (English / French Canadian) Professional fluency (spoken and written) in both English and French Canadian. Proven ability to deliver functional user support, facilitate training sessions, and resolve vendor inquiries across bilingual regions.

Supply Chain, Procure-to-Pay (P2P) & Contract Management Deep understanding of Supply Chain operations, contractor onboarding/offboarding, Purchase Requisitions/Orders (PR/PO), pay formula structures, rate sheet compilation, and Evaluated Receipt Settlement (ERS) or automated invoicing.

User Acceptance Testing (UAT) & System Integration Deployment - Direct involvement in project deployments, testing system integrations, executing UAT test scripts, logging and tracking defects, and preparing sites for go‑live readiness.

Reporting, Override Management & Compliance Tracking - Strong proficiency in Microsoft Excel/Office and reporting tools to monitor unallocated/unauthorized activities, rejection trends, vendor reporting timelines, and override compliance.

Process Optimization & Continuous Improvement - Analytical approach to identifying process bottlenecks, streamlining daily workflows, and updating documentation for site‑specific operational nuances

Education and Certifications

Post-Secondary Diploma or Degree in related (Supply Chain Management or Logistics, Business Administration or Commerce or Business Information Technology (BIT) or Information Systems) orequivalent hands‑on experience in enterprise software coordination, vendor timekeeping, or supply chain administration

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📌 MyTrack Coordinator (Bilingual – English/French) (Alberta)
🏢 Ian Martin Group
📍 Alberta