Join Evertz as a Field Service Engineer in Burlington, Ontario, where you'll be pivotal in driving customer satisfaction through our advanced AV solutions. Leverage your technical know-how while supporting cutting-edge products.
This position demands a blend of customer service and technical skills to assist customers with Evertz AV products. You'll troubleshoot technical issues, provide training, and communicate effectively with both customers and internal teams, all within a cooperative setting focused on excellence.
Key Responsibilities
Deploy and train customers on operational use of products
Address operational issues with technical support and direction
Diagnose product applications and troubleshoot effectively
Ensure communication between customer service and other departments
Identify customer enquiries and relay insights to sales teams
Requirements:
College or University degree in a related field
Up to 3 years of relevant experience
Background in qualified AV equipment is a plus
Experience with Linux OS and networking practices desirable
Strong communication and analytical skills required
Enhance your career with Evertz and contribute to the future of broadcast technology through exceptional support service.
📌 Evertz Field Service Engineer Role Burlington
🏢 Evertz
📍 Burlington
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