Become our Dynamic Tech Support Specialist, providing essential support to clients and internal teams in an evolving startup setting. Manage device setups and troubleshoot effectively. In this position, you'll be crucial to ensuring client satisfaction through tasks like device setup and account provisioning.

Your organizational skills and calm demeanor will shine as you guide clients through tech issues. Additionally, you'll play a role in documenting solutions and refining our IT processes to ensure efficiency and clarity within our internal systems. Key Responsibilities:
Execute device and account setups for clients
Address setup, connectivity, and login issues efficiently
Facilitate smooth transitions during onboarding and offboarding
Document recurring issues and create solution records
Implement improvements to streamline tech operations Requirements:
Background in IT support, troubleshooting, or helpdesk operations
Strong skills in organization and problem-solving
Explicit communicator, guiding clients effectively
Comfortable with occasional local travel
Adaptable to a startup's fast-paced workplace Enhance tech operations and client support with your skills in this vital tech role.

📌 Dynamic Tech Support Specialist Position Toronto
🏢 Teleperformance
📍 Toronto