Lead the future of customer support with Huron Tractor as the Director of Aftermarket Support. Drive initiatives that enhance service, optimize operations, and maximize customer uptime.
As Huron
Tractor’s Director of Aftermarket Support, you'll oversee Parts, Service, and Customer Support operations across eleven locations in Southern Ontario. This strategic role involves defining long-term goals that elevate customer experiences while focusing on profitability and sustainable growth. Collaborate with various departments, including Sales and Marketing, to create an integrated approach towards enhancing customer satisfaction. Key Responsibilities:
Develop Huron Tractor's long-term aftermarket strategy
Improve operational performance and customer retention
Lead modernization initiatives in technology and support
Foster accountability and collaboration within teams
Utilize analytics for decision-making and continuous improvement Requirements:
10+ years in dealership aftermarket operations
Proven leadership in multi-location Parts and Service
Solid financial management and operational skills
Experience in developing high-performing teams
Excellent communication and relationship-building abilities Elevate customer support and drive innovation at Huron Tractor, where your leadership can truly make an impact.
📌 Director Of Aftermarket Support At Huron Tractor Exeter
🏢 Huron Tractor
📍 Exeter
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