Support diverse customer needs at MCI in Sydney, NS, as a Customer Service Agent. Experience growth while providing top-notch service across various projects.

Join MCI, an cutting-edge leader in customer experience, as a Customer Service Agent. Your role will involve handling inbound and outbound communications, assisting customers with inquiries, and promoting new solutions. We emphasize a supportive workplace that allows for ongoing learning and opportunities for advancement.

Key Responsibilities
Manage inbound and outbound calls courteously
Ensure effective problem-solving for customer issues
Research and update necessary systems for accurate claims
Document customer interactions clearly and accurately
Attend training and meetings regularly to maintain knowledge

Requirements:
High school diploma or equivalent is required
Solid written and verbal skills are essential
Basic Microsoft Office knowledge is necessary
Must type at least 20 words per minute
Minimum age of 18 is required

Deliver unparalleled customer service and develop your skills at MCI in Sydney, NS, by becoming a vital part of our team.

📌 Customer Service Role At Mci Sydney
🏢 MCI
📍 Sydney