Provide outstanding customer service with the City of Medicine Hat as a Customer Service Representative. This in office role, starting at $34.45/hour, tackles utility and tax inquiries, ensuring transparent communication and accurate transactions. In this temporary position, you’ll support residents and businesses by processing payments and tracking account inquiries.

Your focus will be on accurate data entry, maintaining records, and solving customer issues with professional judgment. Enjoy a rapid-paced environment where you can make a significant impact on your community. Key Responsibilities:
Respond to utility and tax inquiries with clear explanations
Process payments, ensuring accurate transactions
Maintain detailed customer and property account information




Resolve common account issues, referring complex matters
Process municipal product sales and administrative tasks Requirements:
One year Office Technology certificate from a recognized institution
Three years' public service experience, including billing
Strong typing speed of 8,000 numeric keystrokes per hour
Experience in handling sensitive customer situations
Familiarity with municipal regulations in taxation and utilities Use your expertise to enhance community engagement through excellent customer service!

📌 Customer Service Representative In Medicine Hat
🏢 S3 GROUP
📍 Medicine Hat