Join Central Edmonton as a Safety Communications Officer, a key player in safeguarding public safety through high-quality communication. This full time role involves managing various emergency programs with a dedicated, rotating schedule.
As the link between government employees and critical support services, you will oversee four primary programs, ensuring effective monitoring and problem resolution. Your polished communication and solid interpersonal skills will support callers on emergency lines. This role requires vigilance and the capacity to think critically while managing real-time safety concerns.
Key Responsibilities
Oversee check-in processes for individuals in high-risk environments
Answer public inquiries for emergency services hotlines
Provide assistance to Peace Officers regarding traffic and registration data
Maintain confidentiality and professionalism in all communications
Work in a fast-paced workplace with rotating shifts
Requirements:
3+ years of customer service experience established
Excellent problem-solving and decision-making skills
Solid technology proficiency to leverage communication tools
Experience in a medical or law enforcement role is beneficial
Must be adaptable to rotating shift schedules
Leverage your communication skills and critical thinking to support vital safety initiatives in Central Edmonton.
📌 Communications Officer For Safety Programs Edmonton
🏢 Martin Recruitment
📍 Edmonton
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