## IT Support AgentApply: Richmond, British Columbia, Canada: Coperion: Full time: Posted Today: R-9227**Duties:*** Provide technical support for on-site and remote users via ticketing systems, emails, phone calls, etc. in a timely manner.* Installing and configuring computer hardware, software, systems, networks, and printers* Monitoring and maintaining computer systems and networks.* Install, provision, upgrade, and repair workstations, laptops, and other IT devices and equipment.* Onboarding and offboarding users and accounts.* Testing current technology.* Ensures software license compliance.* Perform hardware and software upgrades as needed.* Helps coordinating the IT project implementation.* Creating and maintaining SOPs, policies, instructions,



and knowledgebase.* Compiles and validates reports as requested.* Carries out other duties as assigned.**Qualifications:*** You have experience working in a similar role in the manufacturing industry.* You have strong database skills and are detail oriented.* You have excellent knowledge and hands on experience of Microsoft Windows, Office, SQL, and Networking.* You have excellent written and verbal communication skills.* You can interact with a variety of individuals from different backgrounds and cultures.* You have excellent organizational, time management skills and ability to multi-task.* You can work independently with minimum supervision.* You have excellent judgment and can prioritize assignments. The wage for this role will be between $24-25/hour.
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📌 IT Support Agent (British Columbia)
🏢 Coperion
📍 British Columbia