Manage the order-to-cash cycle: invoicing, cash application, collections, and account reconciliation
Prepare accurate invoices, including GST/HST, PST, and QST where they apply, and resolve billing errors quickly
Apply customer payments (cheques, EFT, wire, Interac e-Transfer, credit card, lockbox) and clear unapplied cash and short-pays
Handle multi-currency billing and receipts (CAD and USD), including foreign exchange gains and losses
Monitor aging reports, prioritize past-due accounts, and follow up professionally by phone and email
Resolve payment disputes and deductions with sales, customer service, and operations
Analyze DSO, aging trends, and collection effectiveness, and recommend actions
Support credit reviews and flag at-risk accounts early
Reconcile the AR subledger to the general ledger, and support month-end close and journal entries
Support allowance for doubtful accounts estimates and bad debt write-off reviews
Prepare cash forecasts and AR reports in Excel, Power BI, or similar tools
Work in ERP and billing systems such as SAP, Oracle, NetSuite, Microsoft Dynamics, Sage, QuickBooks, or Acomba, plus collections tools like HighRadius, Billtrust, or Esker
Support audits and internal controls with clear documentation
Spot automation opportunities, including AI-assisted cash application and collections tools
Level Typical experience What you’ll own
AR Analyst I - 0-2 years : Invoicing, cash application, basic collections, reconciliations, learning our systems with a dedicated mentor
AR Analyst II - 2-5 years : Owning a customer portfolio, managing disputes and credit reviews, leading reconciliations, supporting close, mentoring newer analysts
Senior AR Analyst - 5+ years : Managing key and complex accounts, improving the order-to-cash process, leading projects and automation, supporting audits,



mentoring the team
Promotion criteria are written down at every level, with regular career conversations. Many of our analysts have moved into senior accounting, credit and collections management, FP&A;, and finance leadership.
What you bring Must have Understanding of accounting basics: debits and credits, invoicing, and the order-to-cash cycle
Strong attention to detail and comfort working with numbers
Clear, professional communication, including firm but friendly follow-up with customers
Working knowledge of Excel (XLOOKUP/VLOOKUP, pivot tables)
Diploma or degree in Accounting, Finance, Business, or a related field, or equivalent experience. We value accuracy and follow-through over pedigree.
Billing, bookkeeping, banking, retail, and customer service experience all count
Legal authorization to work in Canada (citizens, permanent residents, and valid work permit holders)
Nice to have (not required) Experience with an ERP or accounting system (NetSuite, SAP, Oracle, Sage, QuickBooks, Dynamics)
Collections, credit analysis, or cash application experience
Familiarity with AR automation or collections software (HighRadius, Billtrust, Esker)
Knowledge of Canadian sales tax (GST/HST, PST, QST) and cross-border billing
Intermediate Excel, Power BI, or SQL for reporting
Progress toward or completion of CPA, CPB (Canadian Payroll Association is unrelated here; we mean the Certified Skilled Bookkeeper designation), CCP (Certified Credit Professional through the Credit Institute of Canada), or accounting coursework
Knowledge of month-end close, ASPE or IFRS, or internal controls
Experience in [SaaS, healthcare, manufacturing, distribution, construction, professional services, etc.]
Fluency in French, an asset for roles serving Quebec customers or bilingual teams [if applicable]

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📌 Accounts Receivable Analyst (Manitoba)
🏢 SMARTFOX
📍 Manitoba