Onsite IT Support Engineer – End User Support & Smart Hands
We are looking for an experienced Onsite IT Support Engineer to provide end-user support and smart hands/eyes services.
Contract: October 5, 2026 – April 1, 2027
Schedule: Monday–Friday, 11:00 AM–8:00 PM local time; occasional Saturday, 8:00 AM–5:00 PM
Key Responsibilities:
Troubleshoot hardware, software, network, and connectivity issues.
Perform smart hands/eyes activities, including equipment installation, replacement, cabling, and basic troubleshooting.
Support IT equipment and peripherals such as laptops, desktops, printers, monitors, and network devices.
Document incidents, service requests, and activities in the ticketing system.
Coordinate with remote IT teams for issue resolution.
Requirements:
2+ years of onsite/desktop/field IT support experience.
Solid troubleshooting and communication skills.
Hands-on experience with hardware, Windows, peripherals, and basic networking.
Ability to work independently at a client site.

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📌 Onsite IT Support Engineer – End User Support & Smart Hands (British Columbia)
🏢 Teceze USA
📍 British Columbia