Elevate enterprise operations with Helical Pile Solutions as an Application Support Analyst in Calgary. Focus on Microsoft 365 applications and ensure optimal system functionality and user support.

As an Application Support Analyst, you will provide essential support for enterprise and Contemporary Workplace applications. This role entails managing Microsoft 365 services while serving as the primary contact for IT application issues. You will ensure application stability and drive continuous improvement in collaboration with business stakeholders and vendor teams.

Key Responsibilities:
• Configure and customize M365 applications for organizational needs
• Oversee ERP software support, particularly Explorer Eclipse
• Investigate and resolve application issues for end-users




• Provide training sessions on application features and functionalities
• Document administrative configurations and user guidelines

Requirements:
• 3+ years in application or systems support
• Proficient in M365 suite applications
• Experience with ERP systems and estimating software
• Strong troubleshooting and problem-solving skills
• Excellent communication skills across teams

Support Helical Pile Solutions to optimize application use and improve business efficiency in Calgary.
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📌 Application Support Analyst in Calgary (Alberta)
🏢 HPS]
📍 Alberta