Elevate your career in customer service with a leading pipe supply company in Laval. We are seeking a Bilingual Customer Service Representative ready to thrive on-site and enhance client interactions. This full time role is crucial for delivering exceptional service to our diverse clientele.
The ideal candidate will be bilingual in French and English, possess solid problem-solving skills, and play a vital role in our expanding team. You will ensure seamless communication, handling inquiries and orders professionally. Key Responsibilities:
Answer customer inquiries via phone and email
Process orders and manage returns or cancellations
Resolve service issues through effective troubleshooting
Maintain accurate records of client interactions
Collaborate with teams to enhance service delivery Requirements:
Bilingual fluency in French and English
Proven experience in customer service
Proficiency in CRM and office software
Robust problem-solving abilities
Ability to adapt in a fast-paced setting Become a vital part of our Laval team and contribute to our customer relationship success.
📌 Bilingual Customer Service Representative Laval Ottawa
🏢 Rogers
📍 Ottawa
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