Ready to turn conversations into conversions? LG Home Comfort is growing fast and we're looking for a driven Call Center Sales Specialist to fuel our pipeline. You'll be the first voice our customers hear — the one who sparks their interest and sets the stage for a sale.
You'll connect with homeowners, qualify their needs, and book in-home consultations with our Home Comfort Advisors. You're the critical link between lead generation and field sales — and your performance directly impacts the team's success.
WHAT YOU'LL DO
Drive outbound calls to prospective customers and generate excitement about our home comfort products
Qualify leads and book in-home consultations with our HVAC specialists — you own that handoff
Build genuine rapport with customers
Manage your pipeline and track activity in Salesforce with precision
Deliver exceptional customer experiences — handle inquiries, resolve concerns, and leave every caller better off
Participate in targeted campaigns to promote seasonal products and promotions
WHAT YOU BRING
1+ year of experience in a call center, telemarketing, or inside sales setting
A natural phone presence — confident, explicit, and persuasive
Hunger to hit targets and a mindset that sees every call as an opportunity
Familiarity with Salesforce and Five9 is an asset, but not required
HVAC or home services experience is an asset, but not required
Availability for the 1–9 PM shift, including weekends
WHAT WE OFFER
Competitive base salary + uncapped commission
Extended health advantages
Dental & vision coverage
Real career growth in a growing company
A team that celebrates wins
Job Type: Full time
Pay: From $50,000.00 per year
Benefits:
Casual dress
Dental care
Extended health care
Vision care
Application question(s):
This role is an evening shift: Monday–Friday 1:00 PM–9:00 PM, with weekend availability required and 2 weekdays off. Does this schedule work for you?
Briefly describe your call center sales experience.
Experience:
Call Center Sales: 2 years (required)
Work Location: In person
📌 Call Center Sales Specialist 1 9 Pm + Weekend Shift Concord (Canada)
🏢 L.G. Home Comfort
📍 Canada
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